I was more than excited to get on the site and shop! I had an idea of what I wanted and found it right away. I chose this super cute and versatile Vera Moda jacket/blazer. I was unsure about my size, but the site provided a great size chart and made my sizing quite simple. The site was easy to use, but I did run into a few hiccups once my item was in my cart. I entered all my info that was required and when it came time to enter my payment info, it would just bring me back to the shipping page. I was very confused and tried about four times until I got a message prompting me to call customer service because they could no longer process my order. I called them and the customer service representative was very pleasant and helped with all my questions. In the end she informed that they cancelled my order and my credit card was now frozen and that I had to call my bank to unfreeze it. After I got everything sorted out with my bank, I re-submitted my order and in 3 days I received my beautiful faux-suede jacket. It arrived in a lovely green box and was wrapped with love. The size was great and so was the product! It definitely made up for the issues I encountered when placing my order. It was my first time shopping at Simons but not my last! - Yussie
We are always on the hunt for great online shops! What are some of your favorites?